Tuesday, September 27
LINQ District Nutrition may experience slowness in processing during high volume periods, which may intermittently affect processes including POS. Our technical team continues to see improvements in overall performance, but we did receive some district reports yesterday on errors during serving sessions that are being investigated. The team will be actively monitoring performance and errors and we encourage districts to report any errors or delayed transaction processing.
Throughout last weekend the technical team processed over 98,000 transactions previously blocked by errors. We encourage all districts that have observed or reported incorrect transaction counts to recheck their reporting for any updates. Our support team continues to work to resolve outstanding cases on delayed transaction processing with the highest urgency.
We apologize for the continued inconvenience and thank you for your continued feedback and patience as we work towards resolution of all issues. Please call our support line, update existing support cases or submit a new case to
support@titank12.com
for related issues.
For status updates, please have your users subscribe to our status page at
https://titank12.hund.io
.